Please check with your individual retailers, however we expect many shops to accept card payment only and you should be prepared to pay by card.
No limits will be applied to the amount of time you are able to spend around our retail sites.
We are following government guidelines which means we won't be carrying out temperature checks on entry for the time being. If this changes, we will let you know.
There is no customer car parking facility on site but One New Change is surrounded by City of London car parking bays and have access to various road, overground and transport connections.
Any local route changes will be communicated via our website, local traffic updates and our social media channels. One New Change is open to all guests; however access will be restricted if capacity is reached.
Due to restrictions in capacity within the stores, queuing to enter a number of stores is possible.
No, the Lower Ground toilets will only be open and available to use.
Yes, the baby changing facilities located in the disabled toilet on the Lower Ground floor will be available to use.
Sadly not, because customer car parking facility is not available at One New Change. However, the shopping centre is surrounded by City of London car parking bays and have various road, overground and underground transport connections.
Please visit City of London website
A one - way system makes it easier for everyone to follow social distancing guidelines. Signs are in place to make it clear where one way systems are being implemented.
Lift access will be subject to social distancing guidelines.
Ten underground and overground stations and eight bus routes are within 10 - minute walk to/from One New Change. For more information, please visit TFL.
Selective seating will be available througout the Centre and all seating will be subject to social distancing guidelines.